OUR SAFETY RULES
#SAFE ALHAMBRA
TOGETHER WE CARE ABOUT SAFETY
Alhambra**** is entered in the register of healthcare providers.
Please note the special procedures that apply to us.
We ask our guests to confirm a full course of vaccination against COVID-19 or a negative test result or information on passing coronavirus infection. If this is not the case, we will carry out a rapid antigen test prior to check-in.
SAFE SPACE
- Alhambra is a boutique, intimate hotel with 26 rooms and suites
- Alhambra is located in the spa part of Ladek-Zdroj, far from shopping centres, crowded public places
- 50 m from the hotel there is a spa park with an area of 1.2 ha
- the building was constructed in 1899, so the corridors and rooms are spacious and high
- even at full occupancy it is possible to maintain a safe distance in all hotel areas
SECURE ACCESS
- only hotel guests, employees and suppliers may enter the Alhambra premises
- Visitors, suppliers and employees are required to disinfect their hands after entering the premises
TECHNOLOGY FOR SAFETY
- rooms are ozonised with a professional device for complete disinfection when guests change rooms
- lamps are used daily to disinfect surfaces and air with UV-C rays.
- we regularly replace, clean and disinfect filters in fans and air conditioners
- we have a ventilation system with recuperation and cross-flow exchangers, in which the incoming air is drawn in from the outside and does not mix with the used air
SAFE DISTANCE
- guests are encouraged to wash their hands regularly with soap according to the instructions available in the hotel bathrooms
- visitors are encouraged to maintain safe distances in face-to-face interactions
- hand disinfectant liquids are placed in hotel bathrooms and general areas, reception areas and restaurant
SAFE RECEPTION AREA
- only guests from one room are allowed at the reception desk
- people waiting to be served at reception are kept at a safe distance
- we disinfect the reception counter and luggage trolleys after each guest
- hand disinfectant is available at the reception desk - guests are encouraged to disinfect their hands before filling in their registration card
- Guests are encouraged to make cashless settlements. Guests operate their own payment terminals, which are disinfected after each use.
- all reusable items including room cards are disinfected
SAFE ROOMS
- the rooms have wooden oak flooring, vacuumed, washed and disinfected
- the room is ozonised or disinfected and aired before new guests are introduced
- cleaning of the rooms during the stay takes place at the request of the guests,
- room service staff is equipped with masks and disposable gloves
- hand disinfectants are provided in each room
SAFELY SERVED MEALS
- we offer our guests individual food service directly to the room upon request
- the hotel's restaurant meets the requirements for safe distances between tables
- meals are served individually at tables
- all meals are prepared in sterile conditions in accordance with HACCP and Sanitary Regulations by staff trained in safety and hygiene principles
SAFE HOTEL COMMON AREAS
- antibacterial soaps and hand sanitizers are placed in hotel bathrooms and general areas
- we disinfect handles, handrails on staircases and lift buttons and other objects several times a day
- the lift is disinfected daily
- hotel areas are cleaned by staff equipped with disposable gloves and protective masks, which are changed regularly
- we limit the number of people in common areas at the same time